Preliminary information :
Both from an Italian account ( with Italian base address ) that a foreign account ( with base address abroad) , you can place orders with destination , both Italian and foreign .
At any time , even from the inside of your account already , you can switch from the Italian version of the site that foreign and otherwise, by simply clicking on the flag in the bottom right corner .
This ability can be very useful, for example, if you want to visit by reading with the more familiar language , or if you want (from a foreign account ) at the time of payment, use one of the types of payments in the Italian version and not the foreign one ( postpaid charging , transfer or a payment mail).
In each of these cases , the program calculates , however , the cost of shipping always taking into account the rates of the country of destination.
At this time we have decided to promote the shipments to foreign countries ( providing of course higher rates than Italian ) , reimbursing the client , in part or in whole , the costs of transport , in the manner to be described later (but not for shipping to Italy).
----- SHIPPING IN EUROPE. -----
We have reorganized the way we send our products to Europe, entrusting it now to an EXPRESS COURIER, who will deliver them in a few days and at very low cost.
Below we will explain how the cost of shipping will be halved for you or canceled.
The European countries in which we will deliver in this way are: Estonia, Latvia, Lithuania, Poland, Czech Republic, Slovakia, Hungary, Slovenia, Romania, Bulgaria, Austria, Germany, Greece, Belgium, Luxembourg, France, Corsica Island, Holland, Spain, Balearic Islands, Portugal, England, Ireland, Denmark, Finland, Sweden.
We devote the maximum attention and care to the shipping phase (as well as all the other phases): we ask you therefore to signal us possible delays on the shipping.
Costs of packing and shipping in Europe (not for shipping to Italy):
Every European country has its own rate shipping cost, which increases according to the following scale of grams : up to 2000 , 5000 , 10000 , 15000 , 20000 , 31500 .
Proceeding in the compilation of order on our website , you can see the exact cost of shipping of your merchandise and you can at any time add or remove goods in order to increase or decrease the total cost of order , the total weight of order, the cost of shipping .
(*) IMPORTANT NOTE:
The cost of shipping can be halved or even reduced to zero in a very simple way, (but not for shipping to Italy) thanks to our bid to promote sales to the foreign.
First of all you need to do the sum of the cost of our products (only our products ( for example , tablets, cosmetics, herbs, essential oils ) but not of the few products with outdoor brands, such as Korean ginseng and Amarelli licorice ).
If the value of the our goods ordered reach 26.00, 50% of the cost of shipping that you pay with the order, you will be returned with the same value of goods produced by us of your choice and that will be included in the shipment.
If the value of the our goods ordered reach 52.00, the whole cost of the expedition that you pay with the order, you will be returned with the same value of goods produced by us of your choice and that will be inserted in the same shipment.
It is your responsibility to write in order notes before submitting the order, the product or products that you want to be shipped as full or partial reimbursement of the cost of shipping.
List of delivery times for each nation:
------ SHIPMENTS TO THE REST OF THE WORLD: ------
We are working with the reorganization. For now, if you live outside from Europe, you can get our products by purchasing them from our ebay store.
----- SHIPPING TO ITALY -----
Shipping to Italy is usually done by express courier and therefore usually delivered within the next working day ( excluding weekends and holidays ) .
For our part , we dedicate to this stage ( as in all others) the utmost attention and care: so please report any delays or mistakes on shipping. IMPORTANT: in all types of shipments , tracks can be monitored through tracking data that will be provided with email ( very useful in the morning to see if the packages are over and be at present address) . If the dispatch is delayed beyond the third business day following the date of shipment , immediately check the path on-line and / or contact the carrier or notify us , to eliminate the possible problem of delivery (if sent back to the sender , must be returned or less with an increase of the costs of , depending on who is due of error).
VERY IMPORTANT: It's essential that in the address for delivery, there is the NUMBER (when the address is hard to find , it is well to add specifying the necessary information , for example : scale , floor, building , court, etc... , in case of contact blocks , provide appropriate guidance reference ) . It's also crucial to avoid missed deliveries , that at least LAST NAME delivery address is present on the label of the bell of the recipient, otherwise the FIRST and LAST NAME must add " at " or " c / o " and then follow the name on the bell. To the address to be entered for the shipment of the ordered goods , it is better that there is always someone preferably , otherwise the parcels, after some attempts at delivery, if you will not be picked up in person to the post office, return to sender. Not being able to be present at home, it is advisable to indicate an address of a trusted person always present or, for example , when possible, their place of work.
IMPORTANT MESSAGE IN THE EVENT OF PAYMENTS ON-LINE (through Paypal or by credit card or transfer):
After you have made the payment of your order and have had confirmation (appears the inscription: "Thank you for making the payment"), it is advisable NOT to exit directly from the page, but instead, click on the colored rectangle containing the words "BACK to IL REGNO VEGETALE."
In this way you will immediately sent a complete copy of your order with email.
Otherwise, copy of order does not arrive and you can see all the details of your order only from the internal your account, then going to "My Account", then "displays the orders that I did," then to the right, the symbol of the lens, to access the data of the individual order.
The fiscal documents relating to products is issued at the time of delivery of the same. If you are the owner and wish to receive a VAT invoice , you must indicate in your order.
The cost of packing and delivery are paid by the customer , according to the following conditions:
costs of packaging and shipping (from Italy to Italy):
* To sum cart 00.00 to 26.00 , the cost is 8.50
* To sum cart 26.01 to 52.00 , the cost is 6.00
* To sum cart 52.01 to 104.00 , the cost is 4.00
* To sum cart 104.01 up , no cost of packaging and shipping .
If he prefers , for reasons of confidentiality , do not receive the goods at your home or at your workplace , you can receive the shipment at the nearest courier depot. ( must be his ensure care of arrival and collect the parcel within 7 days) .